Para 14.5
- Document type
- Policy
- Dated
Para 14.5 - Quality Complaints/Disputes
The Regional Sub-Committee on Quality Complaints (RSCQC) set up at the Regional Offices of the Directorate General of Foreign Trade shall investigate quality complaints received from foreign buyers. The guidelines for settlement of quality complaints, in particular, and such other complaints, in general, is given in Appendix 50 of Handbook (Vol.1).