PUBLIC NOTICE NO. 05/2001, Dt. 15/01/2001
- Document type
- Other
- Reference no.
- B
- Dated
- Category
- Public Notices w.e.f 01/04/2001
On-line Grievance Redressal-Telephonic Complaint Centre in Commissionerates Reg
Sub : On-line Grievance Redressal-Telephonic Complaint Centre in Commissionerates Reg
It may be noted that the complaints can be registered telephonically or got registered in writing against instant acknowledgement thereof. Complaints can be addressed to the Dy. Commissioner, Shri M.M. Magotra (Tel: 2632471) and in case the problem is not solved within short time then to the Jt. Commissioner. Shri Raju of Gr.VII in the Export Promotion Commissionerate. These officers are designated as the nodal officers and shall be the overall in-charge of the said complaints. They can be contracted at the direct telephone No.2632471 or 2612452 for this purpose.
The complaints/grievances registered shall be redressed within the time frame pledged in the citizens charter. It may also be noted that only addressed complaints would be taken up and those which are unanimous/pseudonymous will not be entertained.
Sd/-
(S.P.S. PUNDIR)
COMMISSIONER OF CUSTOM (E.P.)
ATTESTED BY
(M.M. MAGOTRAI)
DY. COMMISSIONER OF CUSTOMS
F. No. S/16-Misc-57/2001 Gr. VII,